Category	ICT
Location	Nairobi (Nairobi), Kenya
Job description	_IT Support Assistant at Bitlink Company in Nairobi - Kenya Jobs, Careers and Vacancies_ Bitlink Ltd is a creative IT company providing outsourced networking, administration and configuration of IT equipment and Communication solutions for small and mid-sized businesses. We aim to deliver value to our customers allowing them to have a hassle free IT experience. Bitlink Ltd. invites applications from qualified, competent and experienced candidates to fill the following position on THREE MONTHS CONTRACT TERMS. We are looking for candidates who are proactive high performers; who can learn on the job, have varied IT skills and can solve most of the common IT problems that users encounter, goal oriented, possess strong analytical and problem solving skills, able to meet deadlines, have a strong attention to detail as well as having a view of the big picture and are dynamic. *IT SUPPORT ASSISTANT* *Responsibilities* * First-line user support in a Microsoft Server Environment. * Manage company website content management system, wordpress CMS. * Procurement, installation and configuration of new machines and equipment. * Basic printer troubleshooting, diagnosis, and installation. * Product specification analysis for new IT equipment; printers, servers, scanners, PCs etc. * Installation on new versions of the systems and troubleshoot ad-hoc user programs in its functioning; and manage the office multi-user computer network * Ensure that all client computers systems are working properly i.e. both hard ware and software * Basic and advanced support of users in Microsoft Office suite, excel, outlook, word, PowerPoint. * Other tasks as requested by supervisor *Qualifications* The candidates should meet the following requirements: * Bachelor Degree in IT/Computer Science/Electrical Engineering or any other relevant degree * Holder of A+, N+, Hardware and Software maintenance certificate from a recognized examination body. * CCNA added advantage * Hands on skills in use of spread sheets and other MS Office packages * Ability to quickly learn new technologies, i.e Linux, Active Directory, an inquisitive mind. * Advanced Online Searching Skills. Ability to quickly and systematically solve new problems by utilizing online forums, article and indexes. Ability to quickly find information through google. * Candidate must be self-driven and able to work on own initiative to solve problems. * At least one (1) year relevant experience in a busy IT support environment, added advantage. If your background, experience and competence match the specifications outlined, please send your application, including your cover letter, current curriculum vitae (maximum 2 pages) which should include two referees, day telephone number, e-mail address to: recruitment@bitlink.co.ke
Hours per week	As Needed: < 10

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Gender

Indiferente

Candidate description

_IT Support Assistant at Bitlink Company in Nairobi - Kenya Jobs, Careers and Vacancies_ Bitlink Ltd is a creative IT company providing outsourced networking, administration and configuration of IT equipment and Communication solutions for small and mid-sized businesses. We aim to deliver value to our customers allowing them to have a hassle free IT experience. Bitlink Ltd. invites applications from qualified, competent and experienced candidates to fill the following position on THREE MONTHS CONTRACT TERMS. We are looking for candidates who are proactive high performers; who can learn on the job, have varied IT skills and can solve most of the common IT problems that users encounter, goal oriented, possess strong analytical and problem solving skills, able to meet deadlines, have a strong attention to detail as well as having a view of the big picture and are dynamic. *IT SUPPORT ASSISTANT* *Responsibilities* * First-line user support in a Microsoft Server Environment. * Manage company website content management system, wordpress CMS. * Procurement, installation and configuration of new machines and equipment. * Basic printer troubleshooting, diagnosis, and installation. * Product specification analysis for new IT equipment; printers, servers, scanners, PCs etc. * Installation on new versions of the systems and troubleshoot ad-hoc user programs in its functioning; and manage the office multi-user computer network * Ensure that all client computers systems are working properly i.e. both hard ware and software * Basic and advanced support of users in Microsoft Office suite, excel, outlook, word, PowerPoint. * Other tasks as requested by supervisor *Qualifications* The candidates should meet the following requirements: * Bachelor Degree in IT/Computer Science/Electrical Engineering or any other relevant degree * Holder of A+, N+, Hardware and Software maintenance certificate from a recognized examination body. * CCNA added advantage * Hands on skills in use of spread sheets and other MS Office packages * Ability to quickly learn new technologies, i.e Linux, Active Directory, an inquisitive mind. * Advanced Online Searching Skills. Ability to quickly and systematically solve new problems by utilizing online forums, article and indexes. Ability to quickly find information through google. * Candidate must be self-driven and able to work on own initiative to solve problems. * At least one (1) year relevant experience in a busy IT support environment, added advantage. If your background, experience and competence match the specifications outlined, please send your application, including your cover letter, current curriculum vitae (maximum 2 pages) which should include two referees, day telephone number, e-mail address to: recruitment@bitlink.co.ke