applicants
Manager Projects - Network Operating Centre (NOC)
at Airtel in Nairobi
Manager Projects – Network Operating Centre (NOC) at Airtel Africa in Nairobi – Kenya Jobs, Careers and Vacancies
Here’s your opportunity to kick-off an exciting career. We are looking for suitably qualified candidates to fill the open positions within Passive Infrastructure based in Nairobi, Kenya.
MANAGER PROJECTS – NETWORK OPERATING CENTRE (NOC)
Reporting to: Head – Network Operating Centre (NOC)
Job purpose
- Ensure new RFIs shared or single sites are integrated with NOC either by NMS or IPMS by issuing token from NOC by Project Operator.
- Supporting Vendor in correcting the sites where ticket is logged by the O&M team in Call Centre of Vendor.
- Responsible for sharing daily dashboard with all the Operations Countries team on daily basis.
- Issuing New Sims to all Operations Countries after verifying the site list. Responsible for creation of P0 by SCM and delivery of Sims by Airtel.
- Tracking sites where EB is disconnected and reconnected, with the reasons for the disconnection and the time taken for reconnection.
- Responsible for continuous enhancement in the NOC process and procedures to the NOC project associates and Operations Country team.
Qualifications
- Minimum Bachelor degree (Electronics & Communications).
- 5 to 8 years working experience in Network Function with at least last 2 years experience in handling passive telecom Infrastructure.
- Knowledge of English (Written and Spoken), a must. French will be additional advantage.
- Committed to deliver value for money and satisfaction to customer in compliance to SLA and always eager to help customer by providing solution based on customer requirement and needs.
- Continuous enhancement in the NOC process and procedures to the NOC associates and Operation Country team.
- Demonstrate NOC functions, process awareness, adherence and roles to the NOC associates,
- Impart service delivery excellence, adoption and implement process and procedures as per requirement.
Application Process:
Interested applicants should send their detailed CVs and application letters (Quoting the Job Reference Number) to Hr.Hq@airtel.com by 5th February 2012.
Applications should be addressed to Talent Acquisition Manager – Airtel Africa.
Exposure to working at a Head office of a multi country operation and ability to manage large team of people in a complex & multi-cultural environments is an added advantage.
_Only shortlisted candidates will be contacted. _
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