applicants
Assistant Manager MIS - Network Operations Centre
at Airtel in Nairobi
Assistant Manager MIS – Network Operations Centre at Airtel Africa in Nairobi – Kenya Jobs, Careers and Vacancies
Here’s your opportunity to kick-off an exciting career. We are looking for suitably qualified candidates to fill the open positions within Passive Infrastructure based in Nairobi, Kenya.
ASSISTANT MANAGER MIS – NETWORK OPERATIONS CENTRE
Reporting to: Head – Network Operations Centre
Job purpose
- Manage uptime report to all stake holders including other Operators on daily basis on all reporting Operation Countries.
- In charge of circulation of Operation Support Report, Energy Reports plus Energy Bill on daily basis to all Operation Countries.
- Responsible for handling any discrepancies or queries from Customer (Circes) in Reports.
- Coordinating with Operation Country Operations Manager to resolve the outage related issue in reports for signoff and service penalty purpose.
- Manage reports which help to increase uptime and decrease service level penalty.
- Responsible for performance monitoring of NOC Engineers.
Qualifications
- Minimum Bachelor degree (Electrical & Communications).
- 4 – 6 years working experience in a large telecoms operator with at least 2 years experience in handling passive telecom Infrastructure.
- Excellent Knowledge of Excel, a must.
- Knowledge of English (Written and Spoken), a must. French will be additional advantage.
- Continuous enhancement in the NOC process and procedures to the NOC associates and Operation Country team.
- Demonstrate NOC functions, process awareness, adherence and roles to the NOC associates.
- Impart service delivery excellence, adoption and implement process and procedures as per requirement.
Application Process:
Interested applicants should send their detailed CVs and application letters (Quoting the Job Reference Number) to Hr.Hq@airtel.com by 5th February 2012.
Applications should be addressed to Talent Acquisition Manager – Airtel Africa.
Exposure to working at a Head office of a multi country operation and ability to manage large team of people in a complex & multi-cultural environments is an added advantage.
Only shortlisted candidates will be contacted.
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