applicant
Manager Operations - Network Operations Centre (NOC)
at Airtel in Nairobi
Manager Operations – Network Operations Centre (NOC) at Airtel Africa in Nairobi – Kenya Jobs, Careers and Vacancies
Here’s your opportunity to kick-off an exciting career. We are looking for suitably qualified candidates to fill the open positions within Passive Infrastructure based in Nairobi, Kenya.
MANAGER OPERATIONS – NETWORK OPERATIONS CENTRE (NOC)
Reporting to: Head – Network Operations Centre
Job purpose
- Responsible for capturing and flashing of incidence reports and disaster management.
- Responsible for reviewing the No of communicating Sites, Failure and Closure.
- Drive performance monitoring of NOC operators.
- Responsible for reduction of MTTR Customer wise/ Country wise.
- In charge of proactive monitoring of severe alarms.
Qualifications
- Minimum of Bachelors degree (Electronics & Communication).
- 6— 8 years working experience in Network function with at least last 2 years experience in handling passive telecom Infrastructure.
- Knowledge of English (Written and Spoken), a must. French will be additional advantage.
- Committed to deliver value for money and satisfaction to customer in compliance to SLA and always eager to help customer by providing solution based on customer requirement and needs.
- Continuous enhancement in the NOC process and procedures to the NOC associates and Operation Country team.
- Demonstrate NOC functions, process awareness, adherence and roles to the NOC associates.
- Impart service delivery excellence, adoption and implement process and procedures, as per requirement.
Application Process:
Interested applicants should send their detailed CVs and application letters (Quoting the Job Reference Number) to Hr.Hq@airtel.com by 5th February 2012.
Applications should be addressed to Talent Acquisition Manager – Airtel Africa.
Exposure to working at a Head office of a multi country operation and ability to manage large team of people in a complex & multi-cultural environments is an added advantage.
Only shortlisted candidates will be contacted.
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