applicants
Customer Relations Executive
at Nairobi Women’s Hospital in Nairobi
Customer Relations Executive at Nairobi Women’s Hospital in Nairobi – Kenya Jobs, Careers and Vacancies
Nairobi Women’s Hospital is trusted with the healthcare of Women in Africa, and with passion, we deliver healthcare. We are recruiting for the following high calibre individuals to join our team of healthcare professionals.
CUSTOMER RELATIONS EXECUTIVE
Function Department: Marketing, Communications & Customer Relations
Location: Adam’s Unit
The key responsibilities of this role will include but not limited to:-
- Meet and greet all clients into the organization
- Executing marketing activities and customer/prospect contact towards achieving agreed marketing targets and manage clients’ data base
- Creating and maintaining existing and new customers’ relations.
- Implementing planned marketing activities to agreed budgets and timescales, and integrate personal sales efforts with other organized marketing activities
- Facilitating the development of profitable business and sustainable relationships internally and externally.
- Inpatient relationship management including doctors, relatives, patients IP, insurance companies
- Alerting the relevant persons on all emergency and special needs cases
- Provision of unique and superior client service by being the point person on all client concerns
- Ensuring client feedback forms are distributed to clients and received back
Qualifications and Skills
- Diploma in business or marketing related discipline
- Diploma in medical related discipline with a flair for business or marketing
- Experience in marketing area/customer care/relationship management desired
Employment Contract: Permanent
Hours Per Week: 45
Closing Date: Wednesday 25th January 2012
Interested applicants are invited to send their applications and detailed CV with contact details of three referees to the
General Manager
Human Resource
P.O. Box 10552-00100
Nairobi,
clearly marking the application with position applied for.
Applications can also be emailed to vacancies@nwch.co.ke with position applied for as the subject line by 25th January 2012.
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