applicants
Client Service Manager
at Magnate Ventures in Nairobi
Client Service Manager at Magnate Ventures Ltd in Nairobi – Kenya Jobs, Careers and Vacancies
Magnate Ventures Ltd. is a locally owned and managed Indoor and Outdoor Advertising company which is ISO 9001:2008 certified and Class A ERC registered Contractor in the field of Electrical Installation and Cabling Works. We are East Africa’s leading advertising company dealing in advertising development, promotions, supply, manufacture, installation and maintenance of all types of indoor and outdoor signage image and promotional materials. The company has sustained tremendous growth through expansion of its operations covering the region and beyond, as well as extension of its product lines.
Visit our website: www.magnate-ventures.com for more details.
We seek to recruit experienced, professional, dynamic, and innovative people to support our robust growth in the regional markets and diversification to infrastructure projects.
CLIENT SERVICE MANAGER
Within this role, the CSM shall be responsible to completely understand the customer’s expectations, identify the requirements of Magnate Ventures to meet those expectations and report to the Directors on a regular basis regarding the needs associated with the status of each client’s project. The ideal candidate will guide a highly motivated team of business executives, account managers, BDMs and credit control team on delivering world class service, increasing revenue and meeting key performance indicators/services levels. He/she will also ensure compliance, billing and reporting activities are completed within the agreed service levels.
The successful candidate should be a degree holder, preferably in Business or related field, at least 5 years minimum in a well rounded customer services role, proven ability to identify, analyse and solve problems effectively and creatively when dealing with clients in a manner that supports both the client and the organization, should be passionate about clients service and ability to engender the same in the team.
Those with corporate client service experience will have an added advantage.
Benefits:
On offer for the successful candidates ¡s an excellent opportunity to join the market leader, and will be rewarded with an above industry remuneration and attractive perks.
How to Apply:
If you believe you fit any of the above profiles, send ¡n your application electronically indicating salary expectations and tell us why you would be a valuable inclusion to our team, a detailed CV and testimonials, 3 professional referees and a daytime telephone contact not later than January 31, 2012 to:
Email: hr@magnate-ventures.com
and quote the position you are applying for as the subject matter.
Please note that only successful candidates will be contacted.
Magnate Ventures Ltd is an equal opportunity employer.
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