applicant
Hotel Services Supervisor
at Nairobi Women’s Hospital in Nairobi
Hotel Services Supervisor at Nairobi Women’s Hospital in Nairobi – Kenya Jobs, Careers and Vacancies
Nairobi Women’s Hospital is trusted with the healthcare of Women in Africa, and with passion, we deliver healthcare. We are recruiting for the following high calibre individuals to join our team of healthcare professionals.
HOTEL SERVICES SUPERVISOR
Function Department: Hotel Services
Location: TBC
Employment Contract: Permanent
Hours Per Week: 45
Closing Date: 20th January 2011
Reporting to the GM – Unit, this position is key in Planning, coordinating and supervising all housekeeping and catering staff in the hospital.
The key responsibilities of this role will include but not limited to:-
- Ensuring compliance to departmental standard operating procedures
- Developing and enforcing SLA (Service Level Agreements) to ensure prompt and efficient service delivery.
- Ensuring adequate resource allocation to meet budgetary and required standards
- Ensuring inventory control
- Collecting and collating weekly and monthly reports as required
- Ensuring that all equipment, furniture and furnishings are maintained checked and kept in good working order in accordance with correct procedures and reports all relevant faults
- Developing, training, motivating and evaluating departmental staff to achieve highest levels of performance
- Identifying, implementing and benchmarking best practices in management
- Determining & coordinating departmental reporting and communication requirements
- Ensure Superior Customer Experience to all internal and external clients
Qualifications and Skills
- HND/Degree in Hotel Management and/or Institutional management
Interested applicants are invited to send their applications and detailed CV with contact details of three referees to the
General Manager, Human Resource
P.O. Box 10552-00100 Nairobi,
clearly marking the application with position applied for.
Applications can also be emailed to vacancies@nwch.co.ke with position applied for as the subject line by 20th January 2012.
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