applicants
Branch Manager
at Option One Distributors in Meru
Branch Manager at Option One Distributors in Meru – Kenya Jobs, Careers and Vacancies
The Option One Distributors (East Africa) Limited is incorporated as a Limited Liability Company, pursuant to Chapter 486, Laws of the Republic of Kenya. The Option One, as the name implies is an innovate market leader, testing out new approaches to distribution and wholesale business, meeting the needs of today’s competitive business and the ever demanding consumer. We are currently located in Chuka Town and Keria Market along the Thuchi-Nkubu Road within Tharaka Nithi County and Meru County respectively with a distribution infrastructure throughout the entire Mt. Kenya Region. Our goal is to be a major growth driver of the Kenya’s DEVOLVED “County Economy” and East Africa’s leading “Commodity Power House” by the year 2020 and a pioneer player in the yet to be established Commodities Exchange Market.
In line with our policy of developing and providing growth opportunities, an opportunity has arisen and we invite suitable candidates to apply for the following position.
MARKETING DEVELOPMENT MANAGER/BRANCH MANAGER
Reports To: C.E.O
Department/Unit: Sales, Marketing and Operations
Main Purpose of the Job
- Responsible for developing and implementing total sales and marketing function for The Option One Distributors (E.A) Limited.
- The strategic planning, product management and product performance of the Company’s Channels as determined by customer needs, customer value propositions, the competitor environment and Business needs.
- Marketing for new customers, increasing share of wallet with existing customers and maintaining sound credit judgment.
- To develop long-standing relationships with customers and institutions by providing practical insights into their business, particularly with regard to stock and account management.
Key Responsibilities/Accountabilities
- Accountable for sales and marketing strategy, plans and implementation to deliver on business objectives.
- Responsible for new product launches and events from creative development to implementation in conjunction with Manufactures.
- Accountable for the co-ordination of sponsorships and ensure effective management according to agreed criteria in conjunction with General Manager.
- Responsible for leveraging off the CSR and sponsorship platforms.
- Manage day-to-day marketing activities related to the Company including budget, advertising and PR interaction.
- Develop and manage effective merchandise and promotional items for the Company.
- Responsible for implementing campaigns in conjunction with the General Manager.
- To perform all people management such as Performance Management, Talent Management, Career Management for direct reports.
- Provide customer insights to the Board of Directors for Brand development and enhancement.
- Ensure all communication builds, and is aligned to the defined and agreed business and brand strategy.
- Develop and maintain mutually beneficial and effective relationships between the Company, Manufactures and its customer Base.
- Understand business objectives and be able to translate into relevant marketing plans.
- Ensure that the Company’s content on the websites are up to date and correct at all times.
- Responsible for any other duty that may be assigned to you.
Key Performance Measures
- New business targets met and exceeded.
- Quality growth in market share.
- Leads followed up quickly and converted into actual sales.
- Acquiring of new high value, quality relationships.
- Retention of satisfied and well informed customers.
- Adherence to laid down procedures, policies as well as credit and legal requirements.
- High sales closure rate.
- Identifies barriers to business development that emanate from sales and service delivery dissatisfaction, and develops strategies to overcome these problems with the relevant members of the team and the Client.
- Development of a strong referral network.
- Cost-efficient and professional customer service provided by efficient query/complaint resolution and an effective calling programme.
- Sound and effective relationships with all stakeholders.
- Effective development of implementation of the Company’s marketing plans in line with Business objectives.
- Healthy climate through effective people management practices.
Important Relationships
Engagement and maintenance of effective working relationships with all stakeholders in the organization in understanding business objectives and setting of marketing objectives and plans to achieve business objectives.
Problem Solving, Planning and Decison Making
Problem solving
Identifying potential business problems and translating them into marketing plans. Problems faced will be highly challenging, involved, and dynamic and time pressured and based on understanding of the Company’s business objectives. The impact on the organisation is significant. Solutions to problems will be in consultation with the General Manager.
Planning
- Planning will be based on the Company’s long term Strategy and the Marketing and communications plan.
- Flexibility is critically based on objectives, stakeholders and environmental demands.
Decision making
- Decisions will be made in conjunction with the General Manager
- Decisions will be timeously made and due consideration given to high-risk decision that could affect the perception and positioning of the Company.
Key Skills, Knowledge, Experience and Competences
Knowledge
- Degree in Business or related studies with a concentration in Sales and Marketing
- Post Graduate qualification in Marketing will be an added advantage
- Sales and Marketing and advertising industry knowledge
- A minimum of B in K.C.S.E with a B in mathematics
- Ability to work at a local and international level
- Diversity – a knowledge and understanding of diverse local and African cultures and how it related to business
Experience
- 1 to 2 years experience
- Minimum 1-year experience working in an African marketing environment
- Experience in commodities marketing preferred
Personal competencies
• Interpersonal skills
• Proactive
• Ability to work under pressure
• Ability to work with different managers
• Results – driven
• Team player
• Integrity
• Cross – functional Awareness and Communication
• Decisive
• Ability to make good and positive judgement
• Diplomacy especially when dealing with sensitive or critical matters
• Communication skills – written and verbal
• Facilitation skills
• Networking skills
• Passionate about building The Option One Distributors (E.A) Limited brand
• Flexibility/Adaptability
• Leadership qualities
• Basic business acumen and financial budgeting skills
• Demonstrated customer insights
• Project and time management capabilities
• Creative brief writing skills
Customer Commitment Drivers
The company is committed to providing excellent service and employees are required to align their behaviour to the following:-
Competence
- Competent and reliable staff that are honest and trustworthy.
High customer regard - Unconditional positive regard for customers – a sincere appreciation and recognition of who a customer already is and the life he/she chooses to live. It gives the customer a sense of pride, worthiness and dignity. “Make me feel proud of who I am and how I choose to do things.”
Promptness - Prompt service performed right the first time and prompt query/complaint resolution.
Leadership
We are technologically advanced, innovative in introducing new ideas, and is modern and progressive.
Application Process
If you feel you are the right candidate and wish to be considered for the Job, please submit your application through e-mail together with the latest (updated) copy of your CV to reach Head of Human Resource on or before Saturday, 21st January, 2011.
Please note that only shortlisted candidates will be contacted.
EMAIL: info@optionone.co.ke
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